Your client code
Every press or author has a client code, a short name like
sample-press. It's in your welcome email. Type it on the
client portal and choose Open →, or go straight to
studio.jdbb.net/sample-press/.
"We don't recognize that client code" almost always means a small typo.
Signing in
You sign in by email:
- Type the address your Factory Pass (or welcome email) was sent to.
- Choose Email me a sign-in link.
- Open the email and click the link.
The link works once and is good for 30 minutes. Nothing after a few minutes? Check your spam folder, and make sure you used the same address the pass was sent to. The page won't tell you whether an address is on file. That keeps other people from testing addresses.
You stay signed in on that browser for 90 days.
Have a password? If your welcome email gave you one, choose Have a password? Use it instead. Use the password from the email, not your client code. After several wrong passwords, signing in pauses for a few minutes; the message says how long. Anyone already signed in keeps working.
If a link has expired or was already used, you'll see That sign-in link has expired. Choose Request a new link.
Your books
Your page lists every project you have with the studio. Each one shows the book's name, [FACTORY PASS] if it runs on a pass, [DRAFT] or [FINAL] for its transmittal, and two links:
- Factory → does the whole job: transmittal, upload, inspect, build and download. See How the factory works.
- Style sheet holds your book's editorial decisions. See Your style sheet.
Recent activity below the list shows, under Factory, your uploads, inspections, builds and downloads as they happen; each links to its step. Journal lists the calls, decisions and notes recorded on your projects.
If the page says We couldn't load your projects, your projects are safe: the page couldn't reach the server. Choose Retry.